Visconti Exclusive Club! Become a member of the Club dedicated to our loyal community. Sign up and discover all the benefits. Register now
Store Locator
Visconti Logo
Visconti Logo
Pens Watches Leather Magazine Exclusive Club gift ideas
Collections
Editions
Types
Pen Accessories
Business Travel Collection
Writing instruments leather

Legal Warranty

The products purchased on www.visconti.it are accompanied by a legal warrantee covering any production defects (ex. defects of the goods or materials, defects in assembly ) for a period of 24 months from the date of shipment of the product.

MEANS OF PAYMENT

The products purchased on www.visconti.it are accompanied by a legal warrantee covering any production defects (ex. defects of the goods or materials, defects in assembly ) for a period of 24 months from the date of shipment of the product.

The warranty does not cover defects due to improper use or normal wear and tear.

For details on product warranty conditions see www.visconti.it

The legal guarantee can not be claimed by those who purchased the products in the context of their business or professional activity, indicating their VAT number.

The legal guarantee gives the right to request at the consumer’s choice, – repair or replacement of the goods at no cost, provided that the solution requested is not impossible or excessively burdensome respect to the alternative, considered: the extent of any defect, the value of the product without defect and the possibility that this alternative can be implemented avoiding significant inconveniences to the customer.

In the event that the repair or replacement  were impossible, too expensive or involve significant inconveniences for the customer and are not effective to solve the problem, the customer has the right to request a price reduction or termination of the contract.

In determining the amount of the reduction or the sum to be repaid,  the use of the asset has to be considered.

For minor defects for which it was not possible to repair or replace the product, the contract can not be terminated.

Visconti carries out the repair or replacement of the product within a maximum time of 60 days from receipt of the same from an authorized Visconti dealer, excluding the time needed to get spare parts not immediately available.

The customer must send the product to a Visconti sales point, which will send the defective product to a  Visconti service centre.

The nearest point of sale to the customer will be indicated on the store locator of the www.visconti.it website.

For information the customer can contact Visconti by calling the phone number + 39-055-45652.1 or write by e-mail to web@visconti.it

 

Visconti Exclusive Club!

Become a member of the Club dedicated to our loyal community. Sign up and discover all the benefits.

Discover the promo

0
Il tuo carrello
Il tuo carrello è vuotoTorna al negozio
Calculate Shipping
Apply Coupon
Available Coupons
cart10 Get 10% off Codice sconto del 10% da utilizzare per i carrelli abbandonati su MailChimp
simboli20 Get 20% off Sconto del 20% per i partecipanti dell'evento I simboli del Rinascimento
Unavailable Coupons
brunelleschi Get 15% off
cage15 Get 15% off
christmas Get 15% off Codice promozionale per utenti della Wishlist
dad15 Get 15% off Codice sconto per la festa del papà (17-20 Marzo)
dad20 Get 20% off Promozione festa internazionale del papà
femme10 Get 10% off Sconto per la festa della donna (6-7-8 Marzo)
firstpurchase Get 20% off Codice promozionale vecchio sito
friend20 Get 20% off Codice sconto per la promo amicizia (26 Luglio - 1 Agosto)
hen10 Get 10% off
her15 Get 15% off Codice sconto per la festa della donna (7-8 Marzo)
hrh10 Get 10% off
mom15 Get 15% off Codice sconto per la festa della mamma (2-8 Maggio)
moriconi224 Get 224,00  off Coupon per cambio penna
qwerty Get 2.120,00  off
ravi20 Get 20% off
rbh20 Get 20% off Codice sconto per cliente Roongroj Bhidayasiri
run Get 20% off Codice sconto per la promo asteroide (27-30 Giugno)
summer15 Get 15% off Promozione 21-31 luglio 2023 per paesi esteri (no Italia)